Accommodations

People taking care of people is true Hospitality

Hospitality requires empathy and compassion

Working in the Accommodations sector provides individuals with the opportunity to truly take care of people. Once a traveler leaves home, they are at the mercy of others for food and lodging. Providing these life essentials is personal and impactful, and meaningful for everyone involved.

Accommodations Roles

Providing travelers with a meal and a place to sleep is at the heart of hospitality. The care we extend creates memories for a lifetime, no matter how simple. Whether guest-facing or not, every role is critical in taking care of people.

Guest Services

These guest-facing positions are where you interact directly with customers as they arrive and interact during their stay. These roles shape the customer experience to make it memorable. Sample roles include:

Reception / Telephone
Concierge
Reservationist
Retail Outlet
Loyalty
Security
Front Office Manager
Admin Assistant / Accounting
Front Desk

Facilities

These typically non guest-facing positions manage and maintain the physical spaces throughout the facility, creating memorable spaces and postcard-worthy moments for every guest.

Building Maintenance
Public Spaces
Guest Rooms
Structural
HVAC
Chief Engineer
Housekeeping Director
Housekeeper
Houseman / Housewoman
Inspector
Housekeeping Supervisor
Landscaping
Pool
Parking

Food & Beverage

These positions include guest-facing and non guest-facing positions. These roles are at the heart of any restaurant, banquet, or catering operation.

Host
Server
Runner
Bartender
Bar Back
Supervisor
Busser
Executive Chef
Sous Chef
Prep Cook
Line Cook
Expeditor
Dishwasher
Kitchen Manager
Operations Manager

Management

Lodging facilities consist of multiple departments that need to work in lockstep. Management positions are critical in ensuring each has what they need and collectively deliver what guests are looking for.

Property General Manager
Assistant General Manager
Director of Sales & Marketing
Sales Manager
Banquets and Catering Director
Food and Beverage Director
Director of Human Resources
Assistant Director of Human Resources

Inspired Service

LEARNING CENTER

Every day is different

No day is ever the same! The variety of tasks and opportunities you are exposed to enables you to use your unique skills to help create memorable experiences for guests.

Caring for others

Be part of a team that creates a personalized experience for guests to make them feel the comforts of home even while they’re traveling.

Unparalleled opportunities

See firsthand how many opportunities exist in hospitality! Working within Accommodations, you gain exposure and insight into a variety of industries all in one place!