Author: Carrie Riewe – Twin Peaks Vitality
Congrats! Your hard work in crafting the perfect resume has paid off. Now, it’s time to show them what you know!
The first interview is often a screening call with a representative from Human Resources (HR), usually over the phone. First impressions matter, even in this initial step. While these interviews are typically straightforward—covering basic questions about your background and interest in the role—you’ll want to take it seriously and stay professional. At the same time, don’t hesitate to let your personality shine. This is their chance to get to know you!
Take Your Preparation to the Next Level
Preparing for an interview goes beyond jotting down notes. Here are some tips to elevate your game:
- Highlight Transferable Skills: If this is your first step into the hospitality industry, don’t worry! Start by reviewing the job posting and identifying the qualities they’re looking for. Then, connect those qualities to your previous roles. For instance, retail experience often involves resolving customer complaints, thriving in fast-paced environments, or collaborating with a team—skills like adaptability, customer service, and teamwork that are highly valued in hospitality. Demonstrating how your past experiences align with these priorities can help you stand out.
- Research the Role and Company: The interview isn’t just about them getting to know you—it’s also your chance to learn more about the company and the role. Research their values, culture, and expectations to show genuine interest and tailor your answers to their needs. Be ready to ask thoughtful questions, such as:
- “What does success look like in this position?”
- “Can you tell me more about the team I’d be working with?”
- “What opportunities for growth or development exist here?”
Asking questions highlights your enthusiasm and helps you determine if the company is the right fit for you!
- Be Ready to Speak to Your Resume: Employers will likely ask about your work experience, skills, and achievements listed on your resume. Be prepared to explain what you did, how you contributed, and what you learned from each role. For example, if you listed “problem-solving” as a skill, have a specific example ready that highlights when and how you applied it. This level of preparation demonstrates confidence and ensures you’re ready for any questions they throw your way.
- Practice Out Loud: Jotting down notes or bullet points is helpful, but saying them out loud makes all the difference. It helps you organize your thoughts, smooth out your delivery, and build confidence. Practice in front of a mirror, with a friend, or even record yourself for review.
Final Thought
Landing an interview is just the beginning—preparation is key to showcasing your skills and enthusiasm. You got this! Stay tuned for more tips as we continue this series on navigating the hospitality hiring process!